Golden 1 Center has designated wheelchair accessible and limited mobility seating specifically for guests with disabilities in each of the following categories: Wheelchair Accessible and Limited Mobility Seating. In most cases, accompanying companion seats are available.
- Wheelchair accessible spaces are available for guests with disabilities who utilize a wheelchair.
- Limited mobility seating is available for guests who require wheelchair accessible seating.
The Golden 1 Center is pleased to offer complimentary Assistive Listening Devices (ALDs) to guests with visual impairments & hearing difficulties. ALDs can be obtained at the Guest Services Station at Section 109 on the Plaza level and at Section 207 on the Bridge Level.
Identification will be required and held to reserve a device. Identification will be returned once the ALD is returned.
Golden 1 Center is pleased to offer closed-captioning of the public address announcements.
Arena doors open 1.5 hours prior to tip-off during Sacramento Kings games, and 1 hour prior to non-Kings events*.
*Some door times may be earlier for non-Kings games based on specific events. See event pages for actual timing.
ADA accessible drop-off and pick-up is located at:
- 4th St. & J St.
- 6th St. & J St. (Enter one-way alley after the Scientology building)
- 7th St. & K St. (In front of Starbucks)
- For certain small events under 3,500 attendees, additional drop-off location will be available at 6th St. & L St. when L St. is not closed.
Golden 1 Center provides wheelchair services upon request, offering assistance from the curbside of arena property boundary to seat and back after the event ends.
Parking in the designated loading zones is prohibited at all times and limited to a maximum of 20 minutes.
Guests with disabilities have priority on all public elevators at Golden 1 Center. Elevators are located:
- Plaza Level- Sections 104, 109, 115
- Loft Level- Outside L03, L13, L26
- Suite Level- Outside S02, S12, S18
- Bridge Level- 202, 207, 211, 213
Our Security and Guest Services Team Members have been trained in evacuation procedures. Should an emergency evacuation situation occur, emergency information will be displayed on the video board and announced on the assistive listening devices and the public address system.
Golden 1 Center has two escalators that take you from the Plaza Level straight to the Bridge Level. They are located on the East and West side of the arena on the Plaza Level.
Family restrooms are designated for families and guests with disabilities who require private accommodations or additional assistance. Family restrooms are located:
- Event Level- Club Lounge Rush, Club Lounge Assembly by Crown Royal, and the Lexus Lounge
- Plaza Level- Sections 105, 114, 118, 121
- Loft Level- Outside L13 and L42
- Suite Level- Outside S11 and S34
- Bridge Level- Sections 203 and 220
First Aid Stations are located on the Event Level adjacent to the Security Office, Section 118 on the Plaza Level, and Section 207 on the Bridge Level. Trained medical personnel are on duty for all events to assist guests as necessary.
All Golden 1 Center events have Guest Services Ambassadors who are trained to assist guests with disabilities and provide direction, assistance, and other needed services to ensure a smooth experience. Ambassadors are staffed at all entrances into the arena and can be located at Guest Service Stations outside Section 109 and 207.
Single-game tickets can be purchased online or our Box Office. For groups of 20 or more that include guests with disabilities, please call 888-91-KINGS for Kings games or 1-800-877-7575 for non-Kings games. Every effort will be made to provide seats adjacent to any accessible seating locations for the entire party attending the event. Tickets for guests with disabilities can be purchased at the Box Office at Golden 1 Center.
Golden 1 Center has a fully functional Sensory Room located on the Event Level of the arena. See Guest Services to receive a Sensory VIP badge for access to the room.
Service animals are welcomed at Golden 1 Center. In keeping with U.S. ADA regulations, guests with disabilities may use a dog that is individually trained to do work or perform tasks for the guest. The work or tasks performed by the service animal must be directly related to the guest’s disability. As such, animals that provide emotional support or companionship to a guest will not be permitted inside the arena.
Wheelchair storage is available at the Guest Services Stations. Wheelchair escorts to and from seats are also available upon request.